Exchange & Return

If you are unhappy with your purchase and wish to return it, you may do so within 14 days of the date of delivery through our social media channels. You need to submit photos for the received item and the following conditions should be met in order to be able to proceed in your request.

Exchange/Returns Conditions

  • The goods are in original selling condition, i.e. are unworn and unused
  • The goods are in their original undamaged packaging

Exchange and Returns Procedures

kindly use one of the following forms to submit your request:

Exchange form: 
Refund form:

kindly attach any supporting documentation or photos. We will review your request and get back to you. Once your request is approved, we will proceed in the exchange/refund process. Kindly note that you will be charged for the shipping. The courrier will pick up the item and refunds will follow. Please note that Exchange and Return procedure may take longer that normal orders shipping and delivery.